Course curriculum

  • 1

    Getting Started

  • 2

    Our Two Basic Models

    • Our 2 Basic Sales Models
    • The Four Customer Types
  • 3

    The Selling Mindset

    • The Selling Mindset
    • Limiting beliefs
  • 4

    Trust

    • Trust
    • Exercises about building trust
  • 5

    Ask

    • Ask
    • Exercises about asking good questions
  • 6

    Suggest

    • Suggest
    • Exercises for estimating space
    • Exercises about describing what you offer to customers
  • 7

    Close

    • Close
    • Exercises about closing the sale
  • 8

    Selling to Eagles

    • Selling to Eagles
    • Exercises about selling to eagles
  • 9

    Selling to Parrots

    • Selling to Parrots
    • Exercises about selling to parrots
  • 10

    Selling to Doves

    • Selling to Doves
    • Exercises about selling to doves
  • 11

    Selling to Owls

    • Selling to Owls
    • Exercises about selling to owls
  • 12

    Objection Handling

    • Objection Handling Part 1
    • Objection Handlings Part 2
    • Exercises around objection handling
  • 13

    Selling Moving Supplies

    • Selling Moving Supplies
    • Getting to know your moving supplies
    • Displaying your moving supplies
  • 14

    Selling Insurance

    • Selling Insurance
    • Getting to know your insurance products
  • 15

    Practical Tips

    • Practical Selling Tips
    • Incorporating practical tips in to your day-to-day
  • 16

    Outbound Calls

    • Outbound Calls / Website Follow-Ups
    • Exercises around outbound calls
  • 17

    Staying Successful in Sales

    • Staying Successful in Sales
    • Setting goals
  • 18

    One Pagers to Take Away and Print

    • Spiral of Sales 1
    • Spiral of Sales 2
    • The Four Customer Type
    • Eagles Quick Guide
    • Parrots Quick Guide
    • Doves Quick Guide
    • Owls Quick Guide
  • 19

    Sales Q&As with Christel

    • 13th May 2pm Q&A with Christel